12 Week Mind Body Rebalance

Terms and Conditions

 

By purchasing and/or participating in The 12 Week Mind Body Rebalance (hereafter “12WMBR”), you are agreeing to the following terms. Please read this Agreement carefully before purchasing, accessing or using Real Life Medicine Pty Ltd. (hereafter the “Company”) proprietary materials which includes any written, audio or visual presentations or documents associated with 12WMBR, the Real Life Medicine Website or the Real Life Medicine Podcast. 

 If you do not understand or do not accept this agreement, please do not purchase this program and do not access any of the Company’s proprietary materials. 

 

Overview 

The terms “Company”, “we”, “us”, and “our” refers to Real Life Medicine Pty Ltd. The term “Site” refers to rlmedicine.com. The term “Client”, “user,” “you” and “your” refers to clients, client team members (including employees, contractors and other representatives of client and client’s company) and any other users of the site. The terms “Service” and “Program” refers to the services included in the Real Life Medicine 12WMBR program as outlined below. 

Use of the Service, including all information and educational materials presented herein by Real Life Medicine Pty Ltd, is subject to the following terms and conditions. 

These Terms and Conditions apply to all clients, and all other users of the site.

By purchasing the program and/or using the Site or Service you agree to these Terms and Conditions, without modification, and acknowledge reading them. 

 

1. Scope of Services 

(a) 12WMBR includes the following services:

• A pre-recorded video course for the purpose of health education dripped out over 13 weeks available for a minimum of 12 months while the Company is solvent. 
• Weekly live group coaching sessions for a minimum of 60 minutes held on a video-based platform related to the topics of nutrition, mindset, sleep, gut health, stress management
• Recordings of all the coaching calls are available for the duration of the program and for 3 weeks following the end date of the course.
• A Community group currently hosted on Facebook is administrated and moderated by the team at Real Life Medicine.

(b) The Services may only be accessed while you are a current paying member of the Program. (c) Any additional services provided by Company to Client may require additional fees to be discussed and agreed upon by the parties. (d) The Services are provided and made available by the Company to the Client. No compensation or discounts will be provided if the Client doesn't access the Services. 

2. Client Duties

(a) Compensation: In consideration for the Services provided by us to you as set forth in paragraph 1 above, you agree to pay us the current program fee at the time of joining as a one lump sum payment for 12 months of access or in monthly payments for 3 or 12 months as determined by the offer you have purchased. You agree that you will automatically continue to be charged on a month-to-month basis until your contract is fulfilled. You understand that you will receive an invoice reminder for these payments. In the event that any authorized charge applied by us to your card fails, you remain responsible for payment as agreed herein, as well as any penalty fees as detailed in paragraph (b).

(b) Late payment fee. If any fee outlined in paragraph (a) remains unpaid on the 7th day following its due date, a penalty fee of ten percent (10%) of the payment due will be assessed. We reserve the right to restrict your access to the Services, or terminate your participation in the Services unless and until all outstanding program fees and assessed penalties are paid in full. If your Program fees remain unpaid 15 days after the initial due date, your account will be referred to our collections agency. (c) Payment Security and Chargebacks. To the extent that Client provides Company with Credit Card(s) information for payment on Client’s account, Company shall be authorized to charge Client’s Credit Card(s) for any unpaid charges on the dates set forth. If client uses a multiple-payment plan to make payments to Company, Company shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. Client shall not make any chargebacks to Company’s account or cancel the credit card that is provided as security without Company’s prior written consent. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Client shall not change any of the credit card information provided to Company without notifying Company in advance. (d) Tools to be Provided by You. You agree to provide all tools, information and documentation that may be required by us to effectively perform said responsibilities in connection with the Services. (e) Additional Client Duties. You understand that your success in the program is dependent upon your level of participation in the Services. In order to get the most out of the Service, you must also work to implement the tools and strategies learned throughout the Service, and make considerable efforts toward your own personal development on your own time during the term of Services. You are responsible for requesting support from us, if needed. (f) The company is not responsible for ensuring the client is able to use the technology provided. It is the client’s responsibility to ensure they are familiar with use of the internet and the various platforms used 

3. Term 

The term of this Agreement shall begin on the date of the first payment for the Services, and continue until you have fulfilled your payment obligations or the program is completed, whichever is later

4. Cancellation and Refunds

You may cancel your involvement in the Program for any reason. A full refund is available for the first 7 days after the commencement date of the program. Following the initial 7 day period, no further refunds are allowed under any circumstances. To cancel your involvement in the program, contact [email protected]. 

5. No Guarantees 

We cannot guarantee the outcome of the Services and our comments about the outcome are expressions of opinion only. We make no guarantees other than that the Services described in Paragraph 1(a) shall be provided to you in accordance with these Terms and Conditions. You acknowledge that we cannot guarantee any results of the Services as such outcomes are based on subjective factors (including, but not limited to, your participation) that cannot be controlled by us. 

6. No Medical Services and No Doctor-Patient Relationship. 

You understand that enrollment and participation in the Services does not amount to a Doctor-Patient relationship between you and us, our employees, or contractors unless we enter into a separate written agreement with you for medical services. You understand that, with respect to the Services, Company’s founders, employees and contractors are not acting in their capacity as individual health care practitioners and no statements or information made by Company’s founder, employees and contractors shall be construed as individualised medical advice. You further understand that, although health information may be communicated to you during the Services, such information is not individualised medical advice. Any individualised medical advice must be sought by your own health care practitioner 

7. Confidentiality 

(a) The client understands that participation in the program does not afford the same level of confidentiality as individual medical consultations as there is no doctor-patient relationship.

(b)However, the Company agrees that Confidential Information is defined as any personal information including but not limited to demographics, personal stories, medical conditions and medication.

Confidential Information. (a) Participant Information: Client agrees to keep confidential any Confidential Information, shared by fellow participants in the programas defined in 7(b) (herein referred to as “Participants”). Any Confidential Information shared by Participants is confidential, and belongs solely and exclusively to the Participant who discloses it. Client agrees not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the Facebook group or otherwise. Client agrees not to use such Confidential Information in any manner other than in discussion with other Participants during the Program. Client will keep Participants’ Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, loss and theft. (c) Company Information: Client agrees to keep confidential any Confidential Information, as defined in paragraph 7(a), shared by Company in the Program. Any Confidential Information shared by Company, its employees or contractors is confidential and belongs solely and exclusively to Company. Client agrees not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the Facebook group or otherwise. Client agrees not to use such Confidential Information in any manner other than in discussion with other Participants during the Program. Confidential Information shall not include information rightfully obtained from a third party. Client will keep Company’s Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, loss and theft.(d) Non-Disparagement: Client shall, during and after the participation in the Program refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding Company, or any of Company’s officers, directors, employees, personnel, agents, policies, services or products, other than to comply with law. (e) Violations of Confidentiality: Client agrees that if Client violates or displays any likelihood of violating this paragraph 7 the Company and/or the other Program Participant(s) will be entitled to injunctive relief to prohibit any such confidentiality violations to protect against the harm of such violations. The Company is not responsible for any violations of confidentiality by other participants 

8. Ownership of Intellectual Property

Client agrees that the Program contains proprietary content (“Intellectual Property”) that is owned solely by Company and/or its licensors and is protected by copyright, trademark, and any other applicable intellectual property laws. Company retains the sole right to use, reproduce, and distribute the Intellectual Property throughout the world in any and all mediums. Company grants Client a license to use the Intellectual Property solely for Client’s own non-commercial purposes. Client agrees that it has no right to create derivatives of, share, reproduce, distribute, modify, translate, post, license, sell, loan or otherwise exploit the Intellectual Property, whether commercially or non-commercially, and acknowledges that doing so constitutes a violation of law. For the avoidance of doubt, Client agrees not to create any derivative products, blog posts, websites, guides, worksheets, tool kits, videos, audio recordings, or the like based on Company’s Intellectual Property or that in any way violate Company’s Intellectual Property. Any registered or common law trademark, service mark, logo or tagline used in conjunction with the Program is property of the Company. Client may not use such trademarks or service marks for any purpose except with written permission by Company. 

9. Warranties

(a) Company’s Warranties: Company represents, warrants and covenants that, Company has full authority to enter into these Terms and Conditions and all of the Services, whether performed by Company or any of its subcontractors, will be rendered using sound, professional practices and in a competent and professional manner by knowledgeable and qualified personnel. (b) Client’s Warranties: Client represents, warrants and covenants that Client has full authority to enter into these Terms and Conditions and has or will obtain, during all times relevant hereunder, all of the necessary consents, rights, licenses, clearances, releases or other permissions to lawfully consummate the transactions and lawfully discharge, in all material respects, each and every of Client’s obligations or duties set forth hereunder, whether performance is due now or hereafter during the Term. (c) EXCEPT FOR THE EXPRESS WARRANTIES PROVIDED THROUGHOUT THESE TERMS, NEITHER PARTY MAKES ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. 

10. Limitation of Liability 

(a)The Company provides information, tools and inspiration. The company believes the client will benefit from this information, tools and inspiration. The Company does its best to provide reliable and informative material. The Company cannot and do not make any representations or warranty with respect to the content of the program, website or other communications. The company makes no guarantees as to the recency of the information provided. Use of the program and other services are at the clients’ own risk.(b)The information provided at Real Life Medicine is not intended to replace consultation with a qualified medical professional. The client must seek the advice of a doctor or other qualified health care providers (HCP) with any questions they have regarding individualised medical care. (c)The content provided by the company in the programs, website and podcasts is not intended to be relied upon for medical diagnosis or treatment. The client assumes responsibility to inform their doctor of any changes they may make to their lifestyle and discuss these with their HCP The company provides a letter to aid this discussion. (d)The client will not disregard medical advice or delay visiting a medical professional because of something they have read on the companies website, in the program or any other communication channels. For questions or concerns about any medical conditions the client agrees to contact their doctor or HCP practioner 

11. Effect of Headings 

The subject headings of the paragraphs and subparagraphs of these Terms and Conditions are included for convenience only and shall not affect the construction or interpretation of any of its provisions. 

12. Entire Agreement; Modification; Waiver 

These Terms constitute the entire agreement between the parties pertaining to the subject matter contained in it and supersedes all prior and contemporaneous agreements, representations, and understandings of the parties. No supplement, modification, or amendment of these Terms and Conditions shall be binding unless executed in writing by all the parties. No waiver of any of the provisions of these Terms and Conditions shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party making the waiver.

13.   Neutral Construction 

These Terms and Conditions were prepared by Company and/or Company’s legal counsel. It is expressly understood and agreed that these Terms and Conditions shall not be construed against Company merely because they were prepared by its counsel; rather, each provision of these Terms and Conditions shall be construed in a manner which is fair to both parties. 

14. Changed Terms 

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on the Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions. 

15. Assignment 

These Terms and Conditions shall be binding on, and shall inure to the benefit of, the parties to it and their respective heirs, legal representatives, successors, and assigns; provided, however, that Client may not assign any of its rights under these Terms and Conditions, except to a wholly owned subsidiary entity of Client. No such assignment by Client to its wholly owned subsidiary shall relieve Client of any of its obligations or duties under these Terms and Conditions. 

16. Notices 

All notices, requests, demands, and other communications under these Terms and Conditions shall be in writing and properly addressed as follows: 

[email protected]

To Client at Client’s email or home address provided at the time of purchase. Any party may change its address for purposes of this paragraph by giving the other parties written notice of the new address. 

17. Governing Law; Venue; Mediation 

These Terms and Conditions shall be construed in accordance with, and governed by, the laws of the State of New South Wales as applied to contracts that are executed and performed entirely in New South Wales. The parties agree to attempt to resolve any dispute, claim or controversy arising out of or relating to these Terms and Conditions by negotiation. The parties further agree that their respective good faith participation in negotiation discussions is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures. 

18. Recovery of Litigation Expenses 

If any legal action or any arbitration or other proceeding is brought for the enforcement of these Terms and Conditions, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of these Terms and Conditions, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled. 

19. Severability 

If any term, provision, covenant, or condition of these Terms and Conditions is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the These Terms and Conditions shall remain in full force and effect and shall in no way be affected, impaired, or invalidated. Questions about these Terms and Conditions? Email us [email protected]. 

Updated: January 2022.